Senior Associate Network Engineer

Senior Associate Network Engineer

NTT Ltd.
Not Specified
Not Specified

Job Description


At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.
At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.
Want to be a part of our teamOperates company's internal data communications systems. Plans, designs and implements local and wide-area network solutions between multiple platforms and protocols (including IP and VOIP). Supports/troubleshoots network issues and coordinates with vendors for installation of such items as routers and switches. Works on project implementation. Provides training and assists with proposal writing.
Working at NTT
  • Operates company's internal data communications systems. Plans, designs and implements local and wide-area network solutions between multiple platforms and protocols (including IP and VOIP). Supports/troubleshoots network issues and coordinates with vendors for installation of such items as routers and switches. Works on project implementation. Provides training and assists with proposal writing.
  • Install, configure, secure, and maintain networking equipment in the enterprise WAN and LAN environments, and for customer-serving network-centric products
  • Manage workflow closely with a variety of different level support organizations in the process of providing network support and provisioning.
  • Participate in 7 x 24 on-call support rotation to provide escalation support for network support.
  • Identify technologies and alternative systems to enhance security, reliability or customer experience.
  • Write scripts to assist with network management and support.
  • Identify operational issues and implement design alterations to address these issues.
  • Understand technical issues and the implications to the business, and be able to communicate them with other operation departments within the business.
  • Perform complex technical activities interact with users, coordinate requirements, represent group's processes, policies, procedures, and services to the customer, and act as a customer advocate back to the organization and suppliers.
  • Perform detailed, post event analysis of unusual events, and direct needed procedure or process changes in response.
  • Provide project management of technical staff in the implementation, installation, configuration, and technical support of network architecture.
  • Generate and update documentation on operational procedures, network topology, and customer database.
  • Maintain a broad knowledge of current and emerging state-of-the-art computer/network systems technologies, architectures, and products.
  • To provide pre-sales support for Sales Team which consists of the followings:
  • Requirement studies, site survey, information gathering
  • Preparation of proposal on technical section based on the requirements and objectives given
  • Presentation of proposal
  • Involve on departmental improvement activities include In House training/Oversea Training.
  • Analyze and identify product quality and plan for corrective actions include review current product weakness and limitation, identify new reliable product, explore to new technology which can bring benefit to the company.
  • To assist the project implementation team to ensure the quality deliverable includes developing and reviewing the installation methodology and workmanship. Ensure handover on time with all proper documented (As-Built Drawing, T&C Check List, Operation Manual & etc.)

What will make you a good fit for the role
Standard career level descriptor for job level:
.Develops professional experience
.Applies policy and procedures to solve variety of issues
.Problems are moderate in nature
.Build productive internal and external working relationships
.Receives general instructions on routine work
.Receives detailed instructions on new work
.Typically needs a Bachelor's or equivalent and entry or basic level experience or an advanced or equivalent degree without experience or equivalent work experience
Join our growing global team and accelerate your career with us. Apply today.

About NTT Ltd

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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