Provider Key Account, Manager

Provider Key Account, Manager

Manulife - Agnes Yung
Indonesia
2-5 years
Not Specified

Job Description


Are you looking for unlimited opportunities to develop and succeed With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Job Description
The Opportunity
Provider Relationship-Key Account Manager aims to improve cooperative relationships with partner hospitals / clinics and increase cooperation in terms of hospital / clinic services for Manulife patients / participants or increasing added value (income) in the form of discount/cashback for Manulife. The chance is to grow and excel with the company within the Manulife business.
What We are Looking for
  • Experienced talent with minimum 2 years as Provider Relation/Account Manager
  • Talent who are University graduates hold Bachelor degree.
  • Good in Negotiate and Analytical Skill

What are nice to have
  • Experience in medical science
  • Experience worked for multinational companies.

On the Job You Will
  • Build and maintain good relations with partner Hospital/ Clinic
  • Coordination with Legal for making the agreement for new hospital partner/clinic and to ensure all articles in Hospital agreement are implemented and all changes will updated regularly in addendum
  • Collecting and analyzing hospital / clinic claim data / transactions to assess the performance of the hospital / clinic both transactional and service (SLA) to Manulife patients / participants
  • Review the performance of hospital/clinic periodically (quarterly) in a regular quarterly meeting
  • Develop a strategic plan to increase Cashless users and Discount / Cashback from Partner Hospitals
  • Cooperate / collaborate with internal teams (Distribution / Marketing Communication / Claims / etc.) and Partner Hospitals / Clinics in realizing the strategic plans that have been made
  • Conduct socialization and work visits to partner hospitals / clinics regarding Manulife insurance service procedures and other collaborative programs with partner hospitals / clinics
  • Monitor and review the performance of discount income and together with the claim team follow up if there is a calculation / discount income that is not in accordance with the conditions and conditions of the discount
  • Identify problems and coordinate with internal teams and hospitals in resolving problems submitted by the Hospital / Partner Clinic / Internal Team.
  • Provide information (daily updates) related to activities carried out & discount / cashback income to the leadership and make reports on discount / cashback activities periodically (monthly)
  • Provide monthly and quarterly KPI Hospital performance report , monthly discount/rebate collection report

Our Promise to You
· You will be exposed to career that bring challenge and opportunity
· Flexibility to achieve your goal
· A team which consist of colleagues to work and success together
· Taking role in impactful and transformative work
Learn more about opportunities with us at jobs.manulife.com
If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.
About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as MFC on the Toronto, New York, and the Philippine stock exchanges and under 945 in Hong Kong.
Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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