Operations Manager

Operations Manager

SnapHunt Pte Ltd
Indonesia
3 - 6 Years
Not Specified

Job Description


Job Description :

  • Regional Role
  • Work alongside & learn from best in class talent
  • Fantastic work culture
  • Attractive Salary & Benefits
  • The Job
    Role Profile and Purpose:The Operations Manager would be responsible for deploying and improving COVE’s operations procedures to ensure all co-living buildings run smoothly and our tenants have a great experience.
    Roles and Responsibilities:
    • structuring, deploying, monitoring and improving operations standard facilities management protocols, operating procedures, service level agreements
    • researching, implementing, deploying and monitoring key operations-related tech / systems
    • on-boarding new properties into the COVE portfolio
    • dealing with all maintenance issues reported by tenants
    • ensuring tenants are checked-in and out of their properties
    • tracking and reporting key KPI metrics for the operations team in relation to both the teams’ internal performance, and the performance of external vendors
    • support the Director in assessing viability and implementation of more complex ad hoc projects (ie. furniture sourcing and logistics, in-housing or outsourcing of key vendors/functions, country/sector/market research & analysis, etc.)
    • support the Director in the day-to-day management, recruitment and performance monitoring of the operations team
    • liaise effectively with other teams within COVE (ie. real estate, marketing, etc.)
    • managing facilities management staff at our co-living buildings

    The Profile
    Experience and Qualifications Required:
    Essential
    • An undergraduate degree in any field (business related is a bonus)
    • Minimum of 3 years experience in facilities management, hospitality, asset management, construction or related industry
    • Must have some experience managing facilities in the retail/hospitality sector
    • Excellent project management, organization, and written skills

    Preferred
    • Experience working in an early stage start-up
    • People management

    Core Skills/Competencies:
    • Excellent spoken and written English
    • Strategic thinking
    • Self-motivated and takes responsibility
    • Analytically minded
    • Ability to be flexible deal with ambiguity
    • Attention to detail

    Job Details

    COVE is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for people to rent rooms. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Jakarta and make the whole rental process seamless from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. Our tenants get matched with great flatmates and also have access to our community events around the city. COVE is backed by strong global investors and has raised US$2M in its last funding round. The company aims to grow fast in Southeast Asia and be the #1 co-living operator in the region.Check us out at www.cove.sg

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