Manager – Technical Lead

Manager – Technical Lead

Prudential Financial, Inc
Not Specified
Not Specified

Job Description



At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that can shape, an inclusive workplace where ideas are valued and a culture where can thrive together. Our people stay connected and tuned in to what's happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.
Principle Duties & Responsibilities:
Manage Delivery of Technical Solution
  • Effectively communicate with all related parties to ensure technical solution meets the business needs / requirements and resolve business problems
  • Understand business need and business process and find alternative solutions
  • Manage implementation of solution from requirements to deployment to production (analyze, build, test, deploy, hand over) as per agreed timeline, scope, and cost
  • Manage, track, and monitor progress of delivery on regular basis
  • Manage vendors to implement technical solution as per plan and within budget
  • Project consultation

Implementation of Solution
  • Analyze and design technical solution as per business requirements and prepare requirements specification document that meets all requirements (functional and non-functional requirements such as performance, reliability, security, etc.)
  • Ensure requirements specification is complete and agreed with business teams
  • Work with IT Architect team to finalize architecture and high level design of the solution that meet the requirements
  • Prepare technical specification and detailed solution design that meet the requirements
  • Build technical solution as per requirements and technical specifications
  • Ensure team performs unit testing and source code passes unit testing
  • Coordinate testing activities with IT QA Lead or Tester (based on test strategy and plan)
  • Ensure defects found during testing phase are resolved
  • Manage deployment phase and ensure the technical solution is deployed to production environment as per agreed date with stakeholders

Ensure Quality of Solution
  • Review and merge source code from team members (staffs and non-staffs)
  • Manage source code versioning and apply branching and release strategies on source code management tools
  • Optimize design, reuse or research new model / framework, support standard programming platform, deliver high quality software and improve service management
  • Continuously review the process and propose changes for improvement
  • Ensure delivery team complies with all procedures including required documentation
  • Ensure proper hand over of solution to IT Support team

Resolve Production Issues and Bugs
  • Assist IT Support team to investigate and resolve production issue
  • Manage delivery team to resolve production issues and bugs as per agreed target date
  • Manage versions on software code management tools between production version, development version, production fix version, etc.

Manage Team
  • Coach and share knowledge to team members
  • Conduct regular review meeting with team
  • Support team members to resolve problems / issues
  • Regularly review vendor resources and provide feedbacks to resources and vendors

Job Details

Employment Types:

Industry:

Other

Function:

IT

Prudentialplc provides life and health insurance and asset management, with a focus on Asia and Africa. We help people get the most out of life, by making healthcare affordable and accessible and by promoting financial inclusion. We protect people's wealth, help them grow their assets, and empower them to save for their goals. The business has more than 18 million life customers in Asia and Africa.Prudential has been providing trusted financial security for 95 years and is listed on stock exchanges in London, Hong Kong, Singapore, and New York. We are proud to be included in the 2022 Bloomberg Gender Equality Index. The index measures gender equality across five pillars: female leadership and talent pipeline, equal pay and gender pay parity, inclusive culture, sexual harassment policies, and pro-women brand. Our inclusion in this global index is testament to our commitment to nurturing diverse talent. #BloombergGEI . Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom.

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