Manager, Product Management - Consumer Lending

Manager, Product Management - Consumer Lending

6-7 years
Not Specified

Job Description

About the role

You'll take the wheel in building lending products for consumers across the GoTo ecosystem. Along with overseeing product development processes that are used by Own personal OKRs and understand the team, you will be in charge of delivering scoped features with guidance from Head of Product. Working closely with the engineering and design team, you'll shape the nature of our lending products to ensure our customers are able to meet their short-term and long-term financial needs responsibly.

What You Will Do
    • Lead stream-level strategy & OKRs
    • Identify cross-product and cross-functional strategic opportunities to enhance the platform experience for our customers
    • Demonstrate an understanding of the value of product outcomes vs. outputs
    • Write user stories for individual feature improvements that are well-defined and tested
    • Deliver simple and non-critical individual features with the guidance of a more senior Product Manager
    • Oversee the product development processes that are used by the team
    • If you're looking to be a part of a dynamic, highly-analytical team and an opportunity to dive deep into projects surrounding product development, look no further. As our Product Manager for Consumer Lending,
    • Address quality issues when prompted, and follow best practices to maintain quality with support
    • Use basic analytics to understand product and customers

What You Will Need
    • A BA/BS degree or equivalent practical experience
    • At least 6-7 years of product management experience
    • Ability to work effectively on a 1 on 1 basis with engineering, design, research team members following current best practices
    • Ability to work directly with a small group of stakeholders for their feature(s) with support from a manager/mentor
    • An analytical and data-driven mindset a love for digging into data to understand what's happening and to define & measure success on every project
    • Deep empathy and interest in keeping your customers point of view in the forefront, constantly bringing questions back to what will serve them best
    • Fluent in English with strong interpersonal communication skills in order to effectively collaborate with our international teams

About the Team

Consumer Lending is part of GoTo Financial's financial services unit. Our team works to provide responsible and sustainable financial services to Gojek users. We operate with the fundamental belief that financial inclusion can unlock the doors to a better quality life, both in the present as well as in the long term.

Our team's mission is to empower our users to realize their dreams through responsible lending. GoPayLater, our flagship product, currently helps millions of users afford their everyday needs while budgeting for the future - through good times and tough times. We're planning on growing aggressively in 2021 and beyond by tapping into and expanding our services into new platforms and partners.

Though we're spread across Indonesia, India and Singapore, we all enjoy collaborative iterative development with fast feedback cycles, and prefer making pragmatic technical decisions despite working under a myriad of business and regulatory constraints. We work in a highly-supportive environment where we never hesitate to help each other out, unblock any and all barriers, and have fun along the way. We love to take advantage of the fact that our members come from such a wide variety of cultures and backgrounds, and take time to learn about one another on our informal Zoom hangouts.

About GoTo Financial

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial's consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all s through leading payment gateway Midtrans, Indonesia's largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.

GoTo Financial is committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

Job Details

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About Gojek

Gojek is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta. Gojek was first established in Indonesia in 2010 as a call center to connect consumers to courier delivery and two-wheeled ride-hailing services. Gojek launched its application in 2015 with only four services: GoRide, GoSend, GoShop, and GoFood. Valued at US$10 billion today, Gojek has transformed into a super app, providing more than 20 services.

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