Head of Agency Team Building and Recruitment

Head of Agency Team Building and Recruitment

Manulife (International) Limited - Selen Chan
Indonesia
10-13 years
Not Specified

Job Description


Are you looking for unlimited opportunities to develop and succeed With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Job Description
The Opportunity
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Head of Agency Team Building and Recruitment with the resources to solve critical problems for the future of our business, which is why we need you.
Manulife Agency Division responsible for establishing team building culture and driving activation culture where applicable. The role will focus primarily on driving team building agenda with aim to deliver sustainable growth in manpower, internal promotion, and activation of leaders. Also, this role will be responsible for embedding the team building and recruitment culture; setting common recruitment standards and driving adoption; and implementing tool and playbooks such as compensation, training and technology solutions to drive the team building objectives across the AJMI Agency Branch and General Agency offices.
What motivates you
  • You obsess about customers, listen, engage and act for their benefit
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
  • You thrive in teams, and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters
  • You do what is right, work with integrity and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:
  • MBA designation preferred, along with insurance industry experience.
  • At least 10 years of experience in Life insurance distribution function is required; experience of Agency recruitment and / or agency management would be advantageous
  • Results oriented, with the ability to manage competing priorities and projects.
  • Leadership skills in achieving department, project, and individual objectives.
  • Strong interpersonal skills, including the ability to influence management at various levels of the organization.
  • Ability to effectively communicate ideas and recommendations orally and in writing, while considering the viewpoint of others.
  • Strong organization and project management skills. Excellent customer focus and a commitment to quality while still meeting deadlines.
  • Sees the big picture, but also pays attention to details.
  • Strong problem-solving and analytical skills.

Nice to Haves:
  • A self - driven and fast learner
  • A team worker

On the job you will:
  • Evaluate team building and recruitment strategy and ensure action plans and initiatives reflect the approved recruitment strategy and focus
  • Define the target segments for recruitment and define a value proposition to attract and retain the recruits from the different target segments
  • Review the campaign designs, compensation schemes, training material and other recruitment activation areas to ensure it is aligned to the recruitment strategy and objectives for each target segment
  • Communication and engagement with Agency Leaders and staff to continuously drive the recruitment agenda and embed the recruitment culture within the organization
  • Report on the recruitment metrics and indicators to the management and stakeholders along with progress on the initiatives and action plans to achieve the recruitment goals
  • Ensuring timely and accurate escalation of material issues and challenges through the agreed governance framework
  • Establish and roll-out SOPs for recruitment and onboarding across the agency and drive towards 100% adoption of the SOPs

Our commitment to you
  • Our mission; to be a part of making Decisions Easier and Lives Better
  • A leadership team dedicated to your growth and success
  • A bold ambition and set of goals to be a leader in driving transformation in our industry
  • Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com
If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.
About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as MFC on the Toronto, New York, and the Philippine stock exchanges and under 945 in Hong Kong.
Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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