Expansion Lead

Expansion Lead

Grabtaxi holdings pte ltd
2-3 years
Not Specified

Job Description


Job Purpose

  • Monitor and drive improvements in the city performance, understanding local city dynamics by area and time, to lead growth by improving customer experience, utilising Grab funded promotions, growth campaigns

  • Build strong local operational processes, working with local and country teams

Key Responsibilities:

  • Responsible for monitoring and improving overall marketplace performance. This includes building processes to monitor real-time activities on the ground, and implementing operational fixes to improve eater experience and market exposures

  • Proactive collaboration with local sales teams as well as country teams and product teams to consistently improve campaigns to boost visibilities, attract eaters also balance ROI of investments

  • Manage local team for on ground operational work.

Key Requirements:

  • Minimum 2-3 years of relevant work experience in consulting, operations management, financial services, or start-up/tech industry

  • Strong analytical ability, comfortable with analyzing data to make decisions

  • Strong people and stakeholder management experience

  • Understand how to build processes, with great communication/interpersonal skills

  • Able to communicate in English, including reading/writing

  • Willing to be hands on as needed and proactively assume responsibilities and ownership

  • Ability to work independently and deal effectively with complex, changing and ambiguous environment

Job Details

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