Demand Management Officer

Demand Management Officer

DBS Bank Ltd
Indonesia
0 - 50 Years
Not Specified

Job Description


Job Description :
Job Descriptions;
Responsible to identify any customer complaints or demand potential that may come from digibank product implementation
 Responsible to manage call and chat ratio related to digibank customer
 Responsible to raise or run a discussion when needed with related parties for any potential issues or demand that will trigger customer demand or complaint
 To do a sufficient data analytic to identify any potential demand from digibank customer
 Support the request related to any digibank change request
 Support Live Verification implementation of digibank application featureIndonesia

About DBS Bank Ltd

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