Call Center E-Commerce

Call Center E-Commerce

2-5 years
Not Specified

Job Description

Job Description


  • Responsible for E-commerce customer service/call center
  • Handling incoming customer service calls, emails, and chat
  • Processing orders, returns, and refunds
  • Tracking dropship orders to customers and verifies delivery
  • Preparing customer service reporting logs to improve customer experience


  • Diploma Degree/Bachelor's Degree in any field
  • Proven experience min. 2 years as call center/customer service
  • Experience handling complaint
  • Strong knowledge in live chat software, email, CRM/Call Center software
  • Computer literate and have interest in administrative task
  • Willing to work in shift time schedule

Job Details

Employment Types:



Similar Jobs

People Also Considered

Data Not Available

Career Advice to Find Better

Simple body text this will replace with orginal content