Business Management

Business Management

JP Morgan Chase & Co.
3-6 years
Not Specified

Job Description

Job Description :

The business support management function is tasked with a variety of business administration and control responsibilities. Candidates must be comfortable working with all levels of senior management and will have to provide general support of day to day business functions.
Primary responsibilities include:
  • Lead day to day team activities and manage coverage
  • Develop and implement meaningful performance metrics
  • Motivate individual and team performance
  • Develop team line leaders
  • Enforce a dynamic control/ compliance environment and continually mitigate risk in business processes
  • Manage relationships with key stakeholders
  • Manage relationships with internal business partners across multiple groups (both in North America and Globally)
  • Provide thought leadership in strategic direction to improve global consistency, productivity and leverage to the business
  • Build consensus around key initiatives
  • Advocate for the administrative staff needs
  • Lead the performance management process for the admin management team

Additional job scope includes providing guidance and support and driving the agenda in the following areas:
  • Ensure that effective business and process controls are maintained consistently across all businesses
  • Participate in and, at times, help lead strategic initiatives and ad hoc projects within Business Support Management

  • 3+ years of related experience
  • Strong oral and written communication skills
  • Strong and independent problem solving skills
  • Customer service / Client facing experience is helpful
  • Knowledge of Microsoft Office (Excel, Word, and Powerpoint)
  • Knowledge in Tableau & Alteryx & other reporting dashboard/tool
  • Excellent relationship building skills with the ability to listen well and influence others
  • Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure
  • A self-starter who is organized and consistently meets deliverables
  • Comfortable leading an initiative or playing a support role on the broader team

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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