Assistant Manager, Driver Acquisition, GrabWheels

Assistant Manager, Driver Acquisition, GrabWheels

GrabTaxi Pte Ltd
1-3 years
Not Specified

Job Description

Job Description :
Get to know the Role:
The company is at a pivotal point in its development, growing rapidly, and plans to hire a Driver Acquisition Lead. This role will work cross-functionality within our Operations team guiding the development of every element of the driver platform including driver recruiting, on-boarding, scheduling, optimization, retention & engagement.
The day-to-day activities:

  • Help build and manage a team focused on the oversight of the ID community of driver partners with a primary focus on driver acquisition

  • Implement processes to improve and maintain efficient driver recruiting and on-boarding to maintain a healthy and reliable driver supply pool

  • Help manage driver scheduling tools, processes, and policies to support local Operations on a weekly basis and monitor and report on driver performance and efficiency on a regular basis

  • Work with Forecasting, Marketing, and Merchandising to anticipate spikes in demand, and implement plans to ensure sufficient, on-demand driver supply

  • Partner with our Tech, Product, and Data & Analytics teams to create a better experience for our community of driver partners

  • Innovate and execute on unique, out-of-the-box, yet, data driven decisions for strategies for driver acquisition and retention

  • Understanding, explaining, and promoting the value and unique benefits of working with the company over similar platforms

  • Addressing contractors’ issues with urgency and professionalism

The must haves:

  • 1-3 years of managing teams in driver management, last mile logistics and/or high-growth start-up experience is necessary

  • Demonstrated ability to manage multiple projects/tasks at once and prioritize effectively

  • Comfortable building structure and process into unstructured environments

  • Strong leadership skills, with a passion to win

  • Strong communication and organization skills

  • Strong customer service and vendor relationship building skills

  • Ability to shift between high-level strategy and hands-on execution

  • Experience managing/collaborating with direct and cross-departmental teams

  • Ability to thrive in fast growing, fast paced environment, which requires partnering with the team while completing tasks

  • Proficient in Office Suite; with strong Excel and analytical skills

  • Proficiency with data analytic tools and visualizations systems

  • Previous experience with applicant tracking systems is a plus

  • Team players needed; we are growing fast!

Job Details




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