UPS Customer Service Representative - TEST REQ DO NOT APPLY
Other - Indonesia

About the Job

Position Summary
The UPS Customer Service Representatives represent UPS in handling customer call in related with pick up request, UPS services, complaints / claims. 
Key Accountabilities
  • Ability to understand UPS services, product, system and procedure
  • Handling customer complaints / claims based on guideline and in timely manner
  • Identify and build customer concern / issues report 
Other Job requirements
  • Ability to work in a fast paced environment
  • Able to work both as team as well as individual
  • Self-motivated
Qualifications:
  • Good communication and Interpersonal Skills
  • Willing to works under shift / rooster arrangement
Education and Work Experience
  • Diploma in any discipline or higher
  • Minimum 1 year related experience in customer service, preferably from Transportation, Logistics or Airlines Industry

UPS is an equal opportunity employer – race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity

Job Summary
Location
Other - Indonesia 
Posted
6th Aug 2018 
Industries
Courier/ Freight/ Transportation 
View more info
Reference code
048238
About this company
United Parcel Service UPS
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