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Keywords / Skills : Siebel CRM, Siebel Developer

3 - 11 years
Posted: 2018-01-11

IT/ Computers - Software
Software Engineer/ Programmer
Posted On
11th Jan 2018
Job Description
• Manage and resolve Service Requests logged by customers on Siebel products

• Contribute to proactive support activities according to product support strategy and model

• Working towards, adopting and contributing to new processes and tools (Order Management Module, scripting tools, etc)

• Contributing to Order Management content creation and maintenance

• Participating in Root Cause/Corrective Action activities defined within the product area in order to further enhance the customer experience and improve the Oracle product

• Maintain an up-to-date and in-depth knowledge of new products released in the market for the given product area.

About Company

HTC Global Services

Established in 1990, HTC Global Services is an Inc. 500 Hall of Fame company and one of the fastest growing Asian American companies in the US with headquarters in Troy, Michigan. A global provider of IT Solutions and Business Process Outsourcing services, HTC�s client base spans several Global 2000 organizations. HTC is committed to providing solutions that translate into tangible business outcomes for our customers. HTC manages IT environments, IT applications, and business processes of customers, focusing on providing transformational benefits.


We are a global IT solutions provider adding value to our clients and people through emerging technologies. We are dedicated to the success of our clients, employees, business partners, suppliers, community, and stakeholders.

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