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Product Support Specialist/Payroll Product Owner

Keywords / Skills : Payroll Processing, SQL, QA, QA Analyst, Test Analyst, Testing Engineer, Quality Assurance Testing, Software Testing

1 - 3 years
Posted: 2019-03-19

Industry
IT/Computers - Software
Function
IT
Role
Testing
Posted On
19th Mar 2019
Job Description
The job holder has to ensure the accuracy of the payroll processing at all times and ensure timely delivery of statutory updates. He/She must be able to comprehend the requirements of the various countries (Singapore, Malaysia, Indonesia, Hong Kong, Macau, Philippines, Thailand, China, Taiwan and Vietnam) accordingly.

The job holder will define, prioritise and record the detailed test cases for all HRMS modules (payroll inclusive). He/She will execute the test cases, monitor the test coverage, evaluate the overall quality experience when executing the test plan and report test progress and defects, weaknesses and usability issues.

He/She will be working closely with developers in communicating requirements and with the QA team on completeness of testing scenarios.

What you will do


Payroll Processing
  • Reviews payroll information for accuracy.
  • Ensure statutory filing to the relevant authorities are up to date.
  • Review and raise change requests for annual year-end tax reporting.
  • Design and document payroll requirements for new and existing countries.
Product Development, Enhancements, Software Testing and Quality Assurance
  • Participates in the product development and design changes analysis. The roles will involve in-depth troubleshooting and analysis of databases, software testing from prototype rollout to production.
  • Ensures proper documentation for the change control and in compliance with the establish system. Provide documentation of Product Specification for new products and design changes.
  • Debugs software programs and present prototype to internal staff for comments, redesign the layout or function wherever essential.
  • Must know the changing needs of the clients, change of government regulations, better understanding of HR practices so as to design the company’s products to meet their needs and requirement.
  • Ensure that the Design and Development Planning is carried out in compliance to the ISO9001:2000 requirement.
Customer Service
  • Handle and provide support to internal staff for all payroll matters and related queries.
  • Handle and provide support to partners for all payroll matters and related queries.

General Administration
  • Proper maintaining of up-to-date statutory documents and payroll reports.

Others
  • Other duties as and when assigned.


About Company

We are Unit4, a leading provider of enterprise applications empowering people in service organizations. We are on a mission because we no longer accept the digital downgrade that people experience when they swap their personal devices for their work ones. We create business software that fits the way people work, not the other way around. Help us be the best and join us.


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