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IT Engineer (Security/Network/Voice)

Keywords / Skills : IT Engineer, LAN, WANNetworking, Router, Switches, VPN

5 - 8 years
Posted: 2018-11-19

IT/Computers - Software
Technical Support Engineer
System Administrator
Posted On
19th Nov 2018
Job Description
Job Descriptions:
  • To perform system integration, implementation, configuration, and deployment of network and related solutions
  • To be available for on-call, remote, and on-site support to end customer
  • To perform professional services jobs as required
  • To perform troubleshooting, resolve technical issues, and escalate the issue to vendor support team while retain ownership of customer issues until it is completely resolved and accepted by another individual
  • Manage customer network connectivity (LAN, WAN, Internet, VPN, Routing, Switching)
  • Provides customer service, technical support, surveillance, troubleshooting, maintenance, and repair at the Network Operations Center (NOC)
  • Monitors the network for alarms or certain conditions that may require special attention to avoid impact on the network’s performance
  • To perform any other ad-hoc duties as assigned by immediate superior as and when required


  • Minimum a Diploma or Degree holderAt least 5-8 years of working experience in the related field
  • Diploma/Professional Degree in Engineering (Computer/Telecommunication) or equivalent.
  • Self-motivated and team player
  • CCNA/CCNP certificate are advantages
  • Be able to communicate in English
  • Team player; able to communicate clearly and effectively with others
  • Ability to work well under pressure and solve problems creatively
  • Ability to work in extended hours
  • Possess valid passport for Overseas travel when required

Location: Greenhub - Kota Kasablanka, Jakarta
  • Fixed Allowances
  • Medical Insurance
  • Overtime Claim
  • Annual leave 14 days
  • Performance Bonus

About Company

PT Artifnet Global Indonesia

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