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IT Engineer (Network Infrastructure Support)

Keywords / Skills : It engineer, lan, WAN, Networking, VPN, Routers, Switches, Cisco, Windows, Linux, mac os,

1 - 2 years
Posted: 2018-11-19

Nationality
Indonesia
Industry
IT/ Computers - Software
Function
IT
Role
Technical Support Engineer
Systems Engineer
Posted On
19th Nov 2018
Job Description
Job Descriptions:

  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Provide support, including procedural documentation and relevant reports
  • Set up new users' accounts and profiles and deal with password issues
  • Manage customer network connectivity (LAN, WAN, Internet, VPN, Routing, Switching)
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritise and manage many open cases at one time
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment.
  • To perform any other ad-hoc duties as assigned by immediate superior as and when required

Qualifications:


  • Minimum a Diploma or Degree holder
  • At least 1-2 years of working experience in the related field
  • Diploma/Professional Degree in Engineering (Computer/Telecommunication) or equivalent.
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Self-motivated and team player
  • Additional certification in Microsoft, Linux, Cisco (CCNA) or similar technologies is a plus
  • Be able to communicate in English
  • Able to work on non-working hours
  • Possess valid passport for Overseas travel when required


Location: Greenhub - Kota Kasablanka, Jakarta


Benefit:

  • Fixed Allowances
  • Medical Insurance
  • Overtime Claim
  • Annual leave 14 days
  • Performance Bonus



About Company

PT Artifnet Global Indonesia
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