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Keywords / Skills : Capacity Manager, IT infrastructure services team, Capacity Planning, capacity measurements

3 - 13 years
Posted: 2018-01-24

Team Leader/ Technical Leader
Project Management
System Analyst/ Tech Architect
Configuration Mgr/ Release Manager
Posted On
24th Jan 2018
Job Description

Experience Required:
  • Minimum 7 years of technical experience of working in IT environment and atleast 3 years as a Capacity Manager 
  • Experience of working with the IT infrastructure services team and exposure to multiple technology areas and resource capacity planning . 
  • Tech experience is a must .

Responsibilities include:
  • Leading all the Capacity Planning process activities 
  • Creating and maintaining capacity measurements and alert thresholds 
  • Monitoring resource utilization trends and reporting capacity deviations (exceptions) 
  • Analyzing capacity data 
  • Forecasting resource utilization trends based upon available data 
  • Managing the root cause analysis process for problems affecting capacity 
  • Gathering resource and workload requirements, processing and validating them 
  • Determining the most appropriate projection methodologies and applying them with the mutual agreement of the Capacity Focal Point  
  • Identifying and quantifying units of workload, relating them to resource requirements and producing usage profiles 
  • identifying, interpreting and distributing capacity information used to develop and support capacity decisions 
  • Maintaining awareness of new and emerging technologies 

About Company

HTC Global Services

Established in 1990, HTC Global Services is an Inc. 500 Hall of Fame company and one of the fastest growing Asian American companies in the US with headquarters in Troy, Michigan. A global provider of IT Solutions and Business Process Outsourcing services, HTC�s client base spans several Global 2000 organizations. HTC is committed to providing solutions that translate into tangible business outcomes for our customers. HTC manages IT environments, IT applications, and business processes of customers, focusing on providing transformational benefits.


We are a global IT solutions provider adding value to our clients and people through emerging technologies. We are dedicated to the success of our clients, employees, business partners, suppliers, community, and stakeholders.

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