We at, Encora technologies, a leading solution provider in Asia Pacific, We have an immediate opening for âVOICE OPERATIONS Engineerâ for one of our Top Project Based in Cyberjaya, Malaysia
Experience : 4.0+ Years
Salary : Not a Constraint to right fit*
Work/Interview Location : Cyberjaya, Malaysia
Mode of Interview : Face to Face
Mode of employment : 12 Months Extendable Contract
L3 Voice Operations Engineer
â¢ Demonstrable experience of Avaya PABXâs, AURA, Session Manager implementation and trouble shooting
â¢ Experience with implementing and supporting the Microsoft Unified Communication Applications, or Skype for Business
â¢ Experience of monitoring tools, implementation of and use of to support trouble shooting activities. Specifically, IR Prognosis tool would be an advantage
â¢ Experience with voice/UC infrastructure design, implementation and troubleshooting
â¢ Hands on Knowledge / Experience of Voice over Internet Protocol (VoIP) and IP trunking concepts, topology design â" VoIP media RTP/RTCP
â¢ Experience working with telecom carriers and different trunk protocols and signaling Protocols â" ISDN, CAS, Analogue, T1/E1 PRI, E&M
â¢ Strong process ethic and attention to detail around Change Management, Problem Management, Incident Management and Move-to-Production
â¢ Experience / Knowledge of compression algorithms â" G729, G711, G722 etcâ¦
â¢ Experience with Windows (server and desktop), Active Directory, and Powershell.
â¢ Excellent written, verbal and presentation skills.
â¢ Experience with SIP protocols, SIP trunking and Session Border Controllers
â¢ Experience with Load Balancing, Firewall, DNS technologies and concepts.
â¢ Experience with implementing and supporting enterprise data networks.
â¢ Experience with implementing and supporting Microsoft Exchange.
â¢ Experience with Windows Management Interface (WMI).
*KINDLY REFER YOUR FRIENDS AND COLLEAGUES*
If you are interested kindly share your Updated CV with Photograph/Resume to Govarthan.firstname.lastname@example.org with the below mentioned Mandatory details:
Name as per the Passport
Total IT Experience:
Relevant Experience(Voice Engineering)
(If Negotiable Kindly specify)
VISA (if you are holding valid visa, Provide the status and validity) :
Passport Number & Validity:
Encora Technologies Sdn. Bhd. || UNIT 16-02, Level 16, Menara Q Sentral, No 2A, Jalan Stesen sentral 2, KL Sentral, 50470 Kuala Lumpur, Malaysia || Office/Land Line: +603 2276 3188 || Mob: +601 6635 1408 || Skype: Gova.Encora||Email: email@example.com || www.encorainc.com