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VOICE OPERATION Engineer - 12 Months Extendable Contract - Cyberjaya, Malaysia

Keywords / Skills : Avaya, Aura, VOIP

3 - 20 years
Posted: 2017-08-03

Network Installation & Administration
Network Management
Network Planning
Posted On
3rd Aug 2017
Job Description
We at, Encora technologies, a leading solution provider in Asia Pacific, We have an immediate opening for “VOICE OPERATIONS Engineer” for one of our Top Project Based in Cyberjaya, Malaysia

Experience : 4.0+ Years
Salary : Not a Constraint to right fit*
Work/Interview Location : Cyberjaya, Malaysia
Mode of Interview : Face to Face
Mode of employment : 12 Months Extendable Contract

L3 Voice Operations Engineer
• Demonstrable experience of Avaya PABX’s, AURA, Session Manager implementation and trouble shooting
• Experience with implementing and supporting the Microsoft Unified Communication Applications, or Skype for Business
• Experience of monitoring tools, implementation of and use of to support trouble shooting activities. Specifically, IR Prognosis tool would be an advantage
• Experience with voice/UC infrastructure design, implementation and troubleshooting
• Hands on Knowledge / Experience of Voice over Internet Protocol (VoIP) and IP trunking concepts, topology design â€" VoIP media RTP/RTCP
• Experience working with telecom carriers and different trunk protocols and signaling Protocols â€" ISDN, CAS, Analogue, T1/E1 PRI, E&M
• Strong process ethic and attention to detail around Change Management, Problem Management, Incident Management and Move-to-Production
• Experience / Knowledge of compression algorithms â€" G729, G711, G722 etc…
• Experience with Windows (server and desktop), Active Directory, and Powershell.
• Excellent written, verbal and presentation skills.
• Experience with SIP protocols, SIP trunking and Session Border Controllers
• Experience with Load Balancing, Firewall, DNS technologies and concepts.
• Experience with implementing and supporting enterprise data networks.
• Experience with implementing and supporting Microsoft Exchange.
• Experience with Windows Management Interface (WMI).

If you are interested kindly share your Updated CV with Photograph/Resume to with the below mentioned Mandatory details:

Name as per the Passport
Total IT Experience:
Relevant Experience(Voice Engineering)
Current Salary:
Expected Salary:
Current Employer:
Notice Period:
(If Negotiable Kindly specify)
Educational Qualification:
Marital Status:
VISA (if you are holding valid visa, Provide the status and validity) :
Passport Number & Validity:
Current Location:
Encora Technologies Sdn. Bhd. || UNIT 16-02, Level 16, Menara Q Sentral, No 2A, Jalan Stesen sentral 2, KL Sentral, 50470 Kuala Lumpur, Malaysia || Office/Land Line: +603 2276 3188 || Mob: +601 6635 1408 || Skype: Gova.Encora||Email: ||
Key Skill(s)

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