POSITION TITLE : DEVELOPERS / SENIOR DEVELOPERS LOCATION : KUALA LUMPUR MALAYSIA DURATION : CONTRACT BUT RENEWABLE AND CONVERTIBLE TO PERM
If interested, please send your most updated CV/ Resume with recent photo to firstname.lastname@example.org.
If not, kindly share this opportunity to your friends / colleagues who are looking for better opportunity/ job change or ignore the email if you already received.
For our further evaluation, kindly provide the following: 1. Current Salary: 2. Expected Salary: 3. Notice Period: 4. Total years Experience in IT Industry? 5. Total years Experience as Developer? 6. Total years Experience In Banking Industry? 7. Total Years Experience in the following technologies/Skills: â¢ Backend â¢ Fronted â¢ Java â¢ Sencha Touch â¢ Mobile
Please note, only qualified candidates will be contacted.
Regards, Encora Technologies Sdn. Bhd. | Unit No: 16-2, Menara Q Sentral, # 2A Jalan Stesen Sentral 2, Kuala Lumpur Sentral 50470|Kuala Lumpur, Malaysia.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases