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Network Engineer L2

Keywords / Skills : ccna, ccnp, jncp

Country
Indonesia
3 - 5 years
Posted: 2017-07-18

Nationality
Indonesia
Industry
IT/ Computers - Software
Function
IT
Role
Network Administrator
Other Information Technology - Network Engineer
Education
Bachelors/ Degree
Posted On
18th Jul 2017
Job Description
Configure, Manage and Modify the Network devices

Higher level Troubleshooting of Data and Voice Products and Network interfaces.

Addressing network issues on Routing, Switching and Configurations, which require specialist attention and quick fix.

Provide proactive recommendations to network administrators and TCS Management on link upgrades, downgrades, additions, deletions of link.

Define/ Redefine Quality of Service (QoS) policies on critical WAN links based on applications running and protocol wise utilization observed.

Provide support for Authentication, Authorization and Accounting (AAA) changes, configuration, installation and maintained by NOC.

Access Control List (ACL) configuration, maintenance and tracking on backbone routers.

Internet routing support and provide support on consolidated Internet links within TCS and for web hosting services

Data (MPLS/ IPLC/ Internet) & Voice (T1/E1/Toll Free) Circuit provisioning with the help of respective Service providers/ Onsite engineers/ Level-3 engineers.

IP Address Management Configure, Manage and Modify

Administration of Load balancers, content and caching engines

Diagnose hardware failures and coordinate with OEM Technical Help desk (TAC/ GNTS) for RCA

Perform RCAs for major failures and escalate to L3 team

Perform Installation activities of Network Devices

Managing configuration changes based on user request

Trouble Shooting major Hardware failures, Fixing the bugs using the right patches

Incident Management and suggesting changes as and when required

Performance/ Capacity Planning

Provide Bandwidth/ Network usage and trending reports

Managing Access and security controls to key network devices

Patch Management

Perform Firmware/IOS upgrade

Managing high level configuration changes on Voice Call Manager, unified messaging systems and IVR systems

Manage Contact center Agent Groups, Agent Profiles, campaigns and Call flows

Co-ordinate with Vendors in Hardware/Software Upgrade


Key Skill(s)

About Company

Tata Consultancy Services is an IT services, consulting and business solutions organisation that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognised as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 378,000 of the world’s best-trained consultants in 45 countries. The company generated consolidated revenues of US $16.5 billion for year ended March 31, 2016 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. For more information, visit us at www.tcs.com.
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