• Provide analysis of product portfolio, POS, transactions, operations with adequate anti-fraud approach to be able to identify fraud risk trends and propose action steps. • Support implementation of antifraud processes for most critical portfolios (portfolios with biggest impact, prevention) • Perform anti-fraud reporting & monitoring to ensure quick escalation of serious fraud cases to the Management Board and HQ level • Provide data support to Investigation Officers • Implement and maintain automatic database solutions of antifraud tools • Design and adjust antifraud reports according to current needs
Home Credit Group (”Home Credit”) is a leading multi-channel provider of consumer finance in Europe with a strong foothold in Asia. Established 2013, Home Credit Indonesia is a fast growing consumer finance company operating in Indonesia, headquartered in Jakarta. Home Credit Indonesia offering primarily consists of providing in-store financing (direct non-cash loans in retail outlets) to qualified customers looking to purchase consumer durable goods such as home appliances, electronic goods, mobile phones and furniture. Why work for Home Credit Indonesia ? We offer a highly dynamic and flexible, multinational working environment renowned for its openness, empowerment and congeniality. We cultivate an enabling corporate culture that nurtures talent through continuous training and development and fosters performance-oriented growth so that our employees can fulfill their true potential. Work-life balance is very important to us and we believe in providing remuneration that will motivate our employees to outperform. As we lay the foundations of our brand new enterprise in Indonesia, we are offering numerous positions in Sales and Marketing, Operations, Business processing, HR, Finance, IT and Administration. Apart from accelerated personal growth prospects, you will have the chance to interact with the best worldwide specialists from our Global Headquarters and business partners and an opportunity to shape the future of our business.
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SAS Programmer,SAS Programmer Analyst,SAS Programming,Excel VBA
2 - 6 years
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Exp.: 0 - 2 yrs
Walkin Date: 04 May
Walkin Venue: Bhopal
Job Details :
Experience : 2 - 6 years
Job Location : Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases