A Techno functional Consultant experienced in the implementation of mainstream Analytics solutions for Banks. Acting as a Lead, this consultant will work closely with both Technical and Functional subject matter experts, and other team members to successfully deploy the OFSAA products in Indonesia / Vietnam.
Strong exposure to Data warehousing Implementation / Business Intelligence / Analytics, especially in the Financial Services Industry
Experience with unix (Solaris, Linux, AIX) operating systems and associated hardware platforms and peripherals
Strong customer interaction skills and the ability to assess a clients IT processes and strategies. In addition, must be able to lead clients through the process of integrating the Analytics solutions into their operational environment.
Mature, self-starting, self-motivating, and capable of making decisions independently
Implementation experience with OFSAA solutions or competition products.
Either good technical Exposure to any of the following tools Informatica, Datastage, Abinitio, Oracle BI Tools, SQL Server BI tool set, Business Objects, Cognos, ERWIN OR good domain exposure in Risk & Compliance
Good understanding of Databases (Oracle, DB2, Exa Data)
Exposure in BFSI Domain
Excellent English written and oral communication skills.
Post Graduate or Graduate level degree focused on Computer Science, Software Engineering or Systems Engineering, BE, computer science or MBA
Oracle Corporation is the world's leading supplier of software for information management and the world's second largest independent software company. With annual revenues of more than $10.0 billion, the company offers its database, tools and application products, along with related consulting, education and support services, in more than 145 countries around the world.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases