The Role: Account Manager
The Account Manager is responsible for ensuring the smooth and efficient delivery of all ICS
Services to assigned customers from contracting through fulfillment: ensuring delivery of the
services at the service levels contracted, owning / managing the total customer service
relationship and managing/monitoring internal SRT key performance measures of assigned
customer accounts (financial and operational).
The Account Manager is responsible for developing and deploying the extended customer
team against continuous improvement initiatives within the framework of the assigned
customer relationships. These projects should drive financial and operational improvements
for assigned customers as well as SR Technics.
Main Tasks / Key activities
Skills and Qualifications:
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